Quiz Detail

Q1 . Once the customer has completed the Mobile Deposit Application and been approved, the next step is to go to the Apple or Android store and install the Hilltop Deposit App.

A True

B False

Q2 . The customer's username for Mobile Deposit Capture will be the same as their online banking login id.

A True

B False

Q3 . E-services will email them a temoprary password in a welcome email, once they've been approved for Mobile Deposit Capture.

A True

B False

Q4 . Once they launch the Mobile Deposit App, the process to make the deposit is:

A Endorse the check, enter the amount on their mobile device, take a picture of the front and back of the check, preview for legibility then upload.

B Endorse the check, enter the amount on their mobile device, take a picture of the front and back of the check, don't bother about legibility, then upload.

C Don't bother to endorse the check, enter the amount on their mobile device, take a picture of the front and back of the check, preview for legibility then upload.

D None of the above

Q5 . Once you've taken a picture of the front and back of the check and hit submit, the system will acknowledge with "Upload Successful."

A True

B False

Q6 . The customer needs to write "Mobile Deposit" on the front of their check and retain the physical copy for 7 days in a secure location.

A True

B False

Q7 . Mobile Deposit Capture is most appropriate for which type of customer?

A Individual

B Business

C Individual or Business

D Sole Proprietor

Q8 . To get started with Mobile Deposit Capture, what's the very first step a customer must complete?

A The Mobile Deposit Application

B Ten pushups and situps witnessed by someone in E-services.

C Ten chinups witnessed by someone in E-services

D None of the above

Q9 . Where does the customer find the Mobile Deposit Enrollment Form?

A HilltopNationalBank.com/printableforms

B HilltopNationalBank.com/onlineservices

C HilltopNationalBank.com/onlinebanking

D None of the above

Q10 . Auto enrollment for Mobile Deposit is coming soon at HilltopNationalBank.com

A True

B False

Q11 . There are limits to the dollar amount of the checks that can be deposited. What are they?

A $1,000 per day limit and $2,000 per month

B $500 per day and $1,000 per month

C $5,000 per month

D No limit

Q12 . Guidelines to keep in mind when taking a picture of the check are:

A Good lighting

B No deep shadows

C One check at a time

D No other objects in view

E Dark or monochrome background

F Entire check is visible

G Good focus

Q13 . Once a customer uploads a check image, the fund are available right away.

A Yes

B No - deposits are processed in batch mode at 10:30 a.m. and 4:30 p.m. on banking days

Q14 . Once a customer has completed their Mobile Deposit Application, which department will complete the approval and setup?

A New Accounts

B New Accounts - Main Office only

C EServices

D Cards

Q15 . Before a customer may have Mobile Deposit, there are several eligibility requirements. What are they?

A Online banking enrollment

B Online banking enrollment and a bank customer for at least six months

C Online banking enrollment and a bank customer for at least six months and zero RETURNED NSF items

D Online banking enrollment and a bank customer for at least six months and zero RETURNED NSF items and a positive report from eFunds clearing house

E Online banking enrollment and a bank customer for at least six months and zero RETURNED NSF items and a positive report from eFunds clearing house and an owner/signer on the account

Q16 . If the existing limits on check volume are not suitable for the customer, what do they need to do?

A Change banks

B Have a bank officer review their situation to waive the default limits

C Talk to new accounts

D Petition the board of directors

Q17 . How much does Hilltop's Mobile Deposit Capture cost?

A $0.75 per check deposited

B $0.75 per month regardless of the number of checks deposited

C $5.00 per month and $0.75 per check deposited

D No monthly fee and $0.75 per check deposited

Hilltop's Mobile Deposit Banking

Q1 . Once the customer has completed the Mobile Deposit Application and been approved, the next step is to go to the Apple or Android store and install the Hilltop Deposit App.

Q2 . The customer's username for Mobile Deposit Capture will be the same as their online banking login id.

Q3 . E-services will email them a temoprary password in a welcome email, once they've been approved for Mobile Deposit Capture.

Q4 . Once they launch the Mobile Deposit App, the process to make the deposit is:

Q5 . Once you've taken a picture of the front and back of the check and hit submit, the system will acknowledge with "Upload Successful."

Q6 . The customer needs to write "Mobile Deposit" on the front of their check and retain the physical copy for 7 days in a secure location.

Q7 . Mobile Deposit Capture is most appropriate for which type of customer?

Q8 . To get started with Mobile Deposit Capture, what's the very first step a customer must complete?

Q9 . Where does the customer find the Mobile Deposit Enrollment Form?

Q10 . Auto enrollment for Mobile Deposit is coming soon at HilltopNationalBank.com

Q11 . There are limits to the dollar amount of the checks that can be deposited. What are they?

Q12 . Guidelines to keep in mind when taking a picture of the check are:

Q13 . Once a customer uploads a check image, the fund are available right away.

Q14 . Once a customer has completed their Mobile Deposit Application, which department will complete the approval and setup?

Q15 . Before a customer may have Mobile Deposit, there are several eligibility requirements. What are they?

Q16 . If the existing limits on check volume are not suitable for the customer, what do they need to do?

Q17 . How much does Hilltop's Mobile Deposit Capture cost?