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Teller Training: "Graduation Quiz"

Question 1 of 3

Q1 . If the cash transaction exceeds $ 10,000, the teller needs to complete government required documentation for large cash transactions, the so-called CURRENCY TRANSACTION REPORT (CTR).

Q2 . How should tellers act during a robbery?

Q3 . What is the appropriate way of greeting the customer?

Q4 . What product would you recommend to a customer who carries excessive valuables in a briefcase?

Q5 . Regulation CC says that the fact that deposits may not be available for immediate withdrawal must be clearly posted at automated teller machines (ATM).

Q6 . Whose safety is the first concern in the event of a fire?

Q7 . Even though you may hold the bill up to the light, you wont be able to see a security thread.

Q8 . Money orders, cashier's checks, traveler's checks, and certified checks are non-negotiable products rarely guaranteed by banks.

Q9 . Where does the watermark appear on a bill?

Q10 . Check has to be made in writing to be negotiable.

Q11 . Your customer gives you a check for $150.00. He also gives you a deposit slip listing the check and $20.00 cash back, leaving $130.00 as the deposit amount. What are the credits in this transaction?

Q12 . Bond interest is usually not exempt from state, local, and property taxes.

Q13 . At least how many endorsements appear on the back of every check?

Q14 . If the cash transaction exceeds $ 10,000, the teller needs to complete government required documentation for large cash transactions, the so-called CURRENCY TRANSACTION REPORT (CTR).

Q15 . How should tellers act during a robbery?

Q16 . What is the appropriate way of greeting the customer?

Q17 . What product would you recommend to a customer who carries excessive valuables in a briefcase?

Q18 . Regulation CC says that the fact that deposits may not be available for immediate withdrawal must be clearly posted at automated teller machines (ATM).

Q19 . Whose safety is the first concern in the event of a fire?

Q20 . Even though you may hold the bill up to the light, you wont be able to see a security thread.

Q21 . Money orders, cashier's checks, traveler's checks, and certified checks are non-negotiable products rarely guaranteed by banks.

Q22 . Where does the watermark appear on a bill?

Q23 . Check has to be made in writing to be negotiable.

Q24 . Your customer gives you a check for $150.00. He also gives you a deposit slip listing the check and $20.00 cash back, leaving $130.00 as the deposit amount. What are the credits in this transaction?

Q25 . Bond interest is usually not exempt from state, local, and property taxes.

Q26 . At least how many endorsements appear on the back of every check?